Item is unworn, item is unwashed, item is unaltered, item has no makeup stains, item has no deodorant stains, item has no animal hair, item has no smells of smoke, items are not final sale, items fall within the date ranges specified in the Return Policy. If you answered YES to all of these, you will be eligible for a return. Please refer to the Return Policy below.
Due to items selling out quickly, we do not offer exchanges. Customer is responsible for return shipping fees. Refunds will be in the form of a store credit that will be applied to your account for regular priced items (sale items are final--items ending in $0.99) that are postmarked by 14 business days of the delivery date. Once we receive your return, please allow 5-7 business days to process your return for store credit.
If you have received a defective item, please contact us at firstname.lastname@example.org within 2 business days of receiving your shipment. Please include written details about the defect and attach pictures. Our customer service team will get you taken care of!
FINAL SALE (no exceptions)
All sales on SALE/CLEARANCE items are final (end in $0.99). All sales are final on shapewear (all shapers, leggings, shorts), jewelry, undergarments, hair accessories, hats, beanies, socks and eye wear. This is for hygienic purposes.